Connecting a 1&1 IONOS Domain to Your Strikingly site

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Happiness Officer

 

This guide walks you through connecting your domain to your Strikingly site. 

  • If you're connecting a subdomain that doesn't start with "www.", such as “mysubdomain.mydomain.com”, please visit Connecting Subdomains to Your Strikingly Site. 
  • You can send this tutorial to your registrar’s support team if you need help. Or, contact us anytime for additional help. 

Catalog

 

Step 1: Connect to Your Custom Domain on Strikingly

  1. Go to your Strikingly site editor, and click SETTINGS > Domains.



  2. Enter your custom domain in the "Connect a Domain You Already Own" box, such as “yourdomain.com". (without https:// or http:// or /).



  3. Click UPDATE.



    Note: If you purchased your domain from Strikingly, you're done! No need to do the following steps. We'll take care of the rest for you!

  4. Choose “1&1”as your domain provider, and click “Start Configuration”.



  5. You will see a popup that displays the records you'll need to set in your domain settings.



Step 2: Find 1&1 IONOS 's DNS settings

  1. Sign in to your IONOS by 1&1 account.
  2. Click on “Menu” and choose "Domains & SSL".



  3. Click the gear icon inline with the domain you'd like to connect to and click “DNS”.



  4. Choose to display all records.

 

Step 3: Cleanup your DNS records

  1. Look for any A records named www and disable them.



  2. Look for any A records named “@” and delete them.



  3. Look for any CNAME record named “www” and delete it.



  4. Look for the CNAME record named “_domainconnect” and disable it.

 

Step 4: Add a CNAME record

  1. Click Add record, and select CNAME type.





  2. Copy the relevant information from Strikingly and paste it into the corresponding places, as shown in the image below.



Step 5: Add an A record

  1. Click Add record, and select A type.





  2. Copy the relevant information from Strikingly and paste it into the corresponding places, as shown in the image below.



  3. Click “Do not add DNS record for www”

 

Step 6: Confirm your setup is complete

  1. After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've fixed, check again" button in the pop-up.



  2. If you've configured your DNS settings correctly, the pop-up will close and the domain status will show as "connected".



  3. If you haven't configured your DNS correctly, the popup will display the error status, and you should go back to step 3 to configure the DNS records correctly.

 

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If your site doesn't go online after 48 hours, contact us at support@strikingly.com or chat with us and include a screenshot of your domain settings, so we can help!

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