Connecting a WordPress.com Domain to your Strikingly Site

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This guide walks you through the process of hooking up your www and root domain to your Strikingly site. You can send this tutorial to your registrar. Or if you'd like us to connect your domain for you, send us the information here!

 

 

Step 1: Connect to Your Custom Domain on Strikingly

  1. Go to your Strikingly site editor, and click SETTINGS > Domains.



  2. Enter your custom domain in the "Connect a Domain You Already Own" box, such as “yourdomain.com" (without https:// or http:// or /).



  3. Click UPDATE.



  4. Choose Others as your domain provider, and click “Start Configuration”.



  5. You will see a pop-up that displays the records you'll need to set in your domain settings.

Note: Type your domain in lowercase to avoid the "Page not found" error when accessing your site.

 

 

Step 2: Find WordPress's DNS Settings

1. Sign in to your WordPress.com account.

2. Click "My Sites" at the top left corner of the screen

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3. On the left panel, scroll down and click "Domains".

 

4. Click the 3 dots next to the domain that you'd like to connect and select "View Settings".   

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5. Click "Name Servers and DNS".

6. Click "DNS Records". (DO NOT touch the "Nameservers".)

7. Remove the "A" and "CNAME" records pointing to WordPress (Handled by WordPress.com) if any. Do not delete MX records, they are for your email service.

 

 

Step 3: Add a CNAME record on WordPress

1. Click "Add New DNS Record".

2. In the "Type" field, select CNAME.

3. In the "Name" field, enter www.

4. In the "Alias of" field, enter www domain + .s.strikinglydns.com.

www domain in the value field "www domain + .s.strikinglydns.com" should be your domain name. Here are some examples of how the value should be: 

  • Your domain is www.example.com, the value should be: www.example.com.s.strikinglydns.com
  • Your domain is www.abc.net, the value should be: www.abc.net.s.strikinglydns.com
  • Your domain is www.yourdomain.com, the value should be: www.yourdomain.com.s.strikinglydns.com

5. Click "Add New DNS Record".

Tip: If you can't add a www CNAME record, look for existing CNAME and A records for www and delete them (only for www).

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Step 4: Add an A record on WordPress

1. Click "Add New DNS Record".

2. In the "Type" field, select A.

3. Leave the "Name" field blank.

4. In the "Points To" field, enter 54.183.102.22.

5. Click "Add New DNS Record".

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Step 5: Confirm your setup is complete

  1. After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've fixed, check again" button in the pop-up. 



  2. If you've configured your DNS settings correctly, the pop-up will close and the domain status will show as "connected".
  3. If you haven't configured your DNS correctly, the pop-up will display the error status and you should go back to step 3 to configure the DNS records correctly.

     

Step 6: Wait for the Records to Take Effect

Now that you've set up the domain records. Please allow a few up to 48 hours for the changes in the domain records to take effect globally. Once it's done, HTTPS/SSL will be automatically activated within 24 hours. Be sure to clear your browser cache before you check to see if the domain is working.

 

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If your site doesn't go online after 48 hours, contact us at support@strikingly.com or chat with us and include a screenshot of your domain settings so we can help!

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