When you register a domain with Strikingly or transfer a domain to Strikingly and set it to auto-renew, it will automatically charge each year 7 days before the expiration date. This is to make sure your site doesn't go offline and allow for more time to make a renewal payment (in case of decline).
If the domain doesn't set to auto-renew or we fail to charge your card on file, your domain will expire and your site will go down (Renew an Expired Domain). Eventually, your domain will be released to the market.
Before You Renew
- Your domain’s renewal is separate from your website subscription renewal.
- If you picked up a domain name for free with our Yearly (or higher) plans, you won't have to pay anything for the first year. But starting from the second year, you will be charged $24.95 (or more) every year for maintaining your domain.
- Domain renewal normally costs $24.95. The price may vary according to your domain's TLD/extension ie .com, .net, .biz, .fr, etc.
- We will send emails to the email address listed in your domain contact information before we collect payment for renewing your domain. You will receive 2 reminder emails, 30 days and 5 days before your domain expires. You can update your billing information or disable the renewal.
- Even if you turn off the option for auto-renewal, you will still receive reminder emails from ICANN (Internet Corporation for Assigned Names and Numbers), the organization responsible for managing the registrar market. These emails are necessary to keep you informed about the status of your domain renewal.
On this page:
- Enable the Auto-Renewal
- Disable the Auto-Renewal
- Renew an Expired Domain
- Check Your Contact Information and Renewal Date
Enable the Auto-Renewal
1. Go to your Strikingly Dashboard.
2. Select your domain and click "SETTINGS".
3. Check the box before "Auto renew my domain".
Disable the Auto-Renewal
If you no longer want to keep the domain, you can disable auto-renew or contact us at least 7 days before the renewal date.
1. Go to your Strikingly Dashboard.
2. Select your domain and click "SETTINGS".
3. Uncheck the box before "Auto renew my domain".
4. Click "DISABLE ANYWAY" on the pop-up warning.
Note: Even if you turn off the option for auto-renewal, you will still receive reminder emails from ICANN (Internet Corporation for Assigned Names and Numbers), the organization responsible for managing the registrar market. These emails are necessary to keep you informed about the status of your domain renewal.
Renew an Expired Domain
If your domain expires, there is a grace period of 0 to 40 days (although some domains may not have a grace period). During this period, you can still renew your domain through Strikingly. To update your billing information, please visit this link. Here are the steps to reactivate your expired domain:
1. Go to your Strikingly Dashboard.
2. Select your domain and click "SETTINGS".
3. Click "REACTIVATE NOW" to renew your domain.
Note: If you fail to renew your domain during the grace period, it will enter the redemption period, which will involve additional fees to renew. In such a case, you can reach out to us at support@strikingly.com or through chat, and we will help you to redeem your domain.
Check Your Contact Information and Renewal Date
1. Go to your Strikingly Dashboard.
2. Select your domain and click "SETTINGS".
3. The contact info and registration info are shown on the left.
In case you need assistance, shoot us a line at support@strikingly.com or chat with us.