When you register a domain with Strikingly or transfer a domain to Strikingly and set it to auto renew, it will automatically charge each year 7 days before the expiration date. This is to make sure your site doesn't go offline and allow for more time to make a renewal payment (in case of decline).
If the domain doesn't set to auto-renew or we fail to charge your card on file, your domain will expire and your site will go down (Renew an Expired Domain). Eventually, your domain will be released to the market.
Before You Renew
- Your domain’s renewal is separate from your website subscription renewal.
- If you got the domain free from our Yearly (or above) plans, your first domain is free for the first year, then $24.95 (or more) every year after.
- Domain renewal normally costs $24.95. The price may vary according to your domain's TLD/extension ie .com, .net, .biz, .fr, etc.
- Before we collect your renewal payment, we'll send emails to the address in your domain contact information. You can receive 3 emails, 60 days, 30 days, and 5 days before expiration. You can update your billing information or disable the renewal.
- If you disable auto-renewal, you will still get renewal reminder emails required by ICANN (Internet Corporation for Assigned Names and Numbers handles and manages registrar market) to inform your domain renewal status.
On this page:
- Enable the Auto-Renewal
- Disable the Auto-Renewal
- Renew an Expired Domain
- Check Your Contact Information and Renewal Date
Enable the Auto-Renewal
1. Go to your Strikingly Dashboard.
2. Select your domain and click "SETTINGS".
3. Check the box before "Auto renew my domain".
Disable the Auto-Renewal
If you no longer want to keep the domain, you can disable auto-renew or contact us at least 7 days before the renewal date.
1. Go to your Strikingly Dashboard.
2. Select your domain and click "SETTINGS".
3. Remove the check before "Auto renew my domain".
4. Click "DISABLE ANYWAY" on the pop-up warning.
5. "Auto renew my domain" is then unchecked.
Note: If you disable auto-renewal, you will still get renewal reminder emails required by ICANN (Internet Corporation for Assigned Names and Numbers handles and manages registrar market) to inform your domain renewal status.
Renew an Expired Domain
After the domain expires, it will have a 0 to 40 day grace period (some domains don't have a grace period). You can still renew your domain through Strikingly. If you want to update your billing information, visit here. Here's how you can reactivate your domain:
1. Go to your Strikingly Dashboard.
2. Select your domain and click "SETTINGS".
3. Click "REACTIVATE NOW" to renew your domain.
Note: After the grace period, the domain will be released and deleted from your domain dashboard.
Check Your Contact Information and Renewal Date
1. Go to your Strikingly Dashboard.
2. Select your domain and click "SETTINGS".
3. The contact info and registration info is showing on the left.
In case you need assistance, shoot us a line at support@strikingly.com or chat with us.