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Expiring Domains and Auto-Renew Customers

To avoid confusion, it would help if you indicate in expiration notification emails that a customer is set to auto-renew and that their domain will auto-renew unless they choose to stop renewal.  AT least on my team, we are baffled when we see an email about expiration when we have deliberately chosen to auto-renew and there's nothing in the email to indicate that and suggests that some glitch happened with our account.

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    Yawa Hansen-Quao

    I totally agree with this.

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