Why is my website not showing up correctly on mobile?
IF YOU HAVE A CUSTOM DOMAIN
The most common reason for a site seeming incompatible on mobile is because of masked forwarding. When you use a domain registrar to forward from domain.com to http://page.strikingly.com (or strikingly.com/page) and checked the "masked" button, your domain will appear in the address bar; however, you have connected your domain incorrectly. This masking (or iframe) will result in many mobile and SEO issues -- read more!
To fix this, correct your domain correctly. Here is our tutorial! Let us know at support@strikingly.com if you're having trouble.
FOR ALL USERS
Another common reason for a site seeming incompatible on mobile is because of background images -- are your images being cropped or chopped up? Check your "background" image settings, or try using a different section. Here's more info!
If you are referring to a different issue, please email us at support@strikingly.com with a screenshot or chat with us and we'll take a look. Thank you!
Website looks strange on mobile!

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