Fix Problems with Masked Forwarding

What is masked forwarding? 

Masked forwarding is hiding the actual address of a site in the address bar. This setting only lets your site visitors to see the address that they originally typed in the address bar instead of the real address of the site that they are viewing.

Example of this: masked forward to or When you visit, the address bar shows and you see your site content, HOWEVER the site looks strange on mobile.

Frames and iframes are special HTML elements that let you include one site onto another site. Some domain registrars allow "masked forwarding" which uses a frame to include your Strikingly site onto your domain. This sounds like it would work but in fact this causes many problems and is not recommended if you want to connect your domain!

Don't use frames or masked forwarding! Problems include:

  1. Broken mobile site. Frames often cannot properly resize on mobile screens. This means Strikingly's mobile version won't be functional when your visitors view your site from a phone. Instead of seeing a mobile version of your site, you'll see your site displayed as how it is on a computer.

  2. Poor search engine optimization. Frames aren't smart enough to put SEO tags, images, and descriptions on the outer wrapping site, so as a result your domain won't be able to pull that information when it gets indexed! Bad for your site's SEO.

  3. No descriptions/icons attached to the page. If you've uploaded a Facebook share image or favicon, these settings will only apply to the inner frame, so they won't be available from the outer wrapping site. As a result, your Facebook shares will not work properly.

  4. Outbound link security. If you have any secure external links from your site -- a link to a PayPal payment page, for instance -- those links may not function properly, since the link is only activated from within the frame and not from the browser. In this cases, a service like PayPal may block your transaction because it cannot verify that you're accessing the payment page through a secure browser window!

OK. Frames are bad. What's the solution?

We have guides to walk you through the proper way of connecting your domain to Strikingly! Click here to see how to do it.

If you'd like us to connect your domain for you, send us the info here or chat with us!

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