Why is my website not showing up correctly on mobile?
IF YOU HAVE A CUSTOM DOMAIN
The most common reason a site appears incompatible on mobile is masked forwarding. When you use a domain registrar to forward from domain.com to http://page.mystrikingly.com (or strikingly.com/page) and checked the "masked" button, your domain will appear in the address bar; however, you have connected your domain incorrectly. This masking (or iframe) will result in many mobile and SEO issues—read more!
To fix this, connect your domain correctly. Here is our tutorial!
FOR ALL USERS
Another common reason for a site seeming incompatible on mobile is because of background images—are your images being cropped or chopped up? Check your "background" image settings or use a different section. Here's more info!
In case you're having trouble or referring to a different issue, email us at support@strikingly.com with a screenshot or chat with us, and we'll take a look!