Connecting a Gandi Domain to Your Strikingly Site

This guide walks you through connecting your domain to your Strikingly site. 

  • If you're connecting a subdomain that doesn't start with "www.", such as “mysubdomain.mydomain.com”, please visit Connecting Subdomains to Your Strikingly Site
  • You can send this tutorial to your registrar’s support team if you need any help. Or, contact us anytime for additional help. 
Catalog

Step 1: Connect to Your Custom Domain on Strikingly

  1. Go to your Strikingly site editor, click SETTINGS > Domains.
  2. Enter your custom domain in the "Connect a Domain You Already Own" box, such as “yourdomain.com". (without https:// or http:// or /).
  3. Click UPDATE.
  4. Choose Gandi as your domain provider, and click “Start Configuration”. 
  5. A pop-up displays the records you need to set up in your domain settings.


Step 2: Find Your Registrar's DNS settings

  1. Sign in to your Gandi account.
  2. Click Domain on the left.
  3. Select the domain name that you want to connect to your Strikingly site.
  4. Click the "DNS record" tab at the top.

Step 3: Clean up your DNS records

  1. Look for a CNAME with www records and delete it.
  2. Look for an A record with “@” value, and delete them.

Step 4: Add a CNAME record

  1. On the same page, click the "Add" button.
  2. Under "Type" select "CNAME". 
  3. Copy the relevant information from Strikingly and paste it into the corresponding places, as shown in the image below.

Step 5: Add an A record

  1. On the same page, click Add.
  2. Select A type.
  3. Copy the relevant information from Strikingly and paste it into the corresponding places, as shown in the image below.

Step 6: Confirm your setup is complete

  1. After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've fixed, check again" button in the pop-up.
  2. If you've configured your DNS settings correctly, the pop-up will close and the domain status will show as "connected".
  3. If you haven't configured your DNS correctly, the pop-up will display the error status, and you should go back to step 3 to configure the DNS records.

If your site doesn't go online after 48 hours, contact us at support@strikingly.com or chat with us and include a screenshot of your domain settings so we can help! 

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