- A Premium Account from Strikingly
- A custom domain from Gandi
This guide walks you through the process of hooking up your www and root domain to your Strikingly site. You can send this tutorial to your registrar if you need help. Or if you'd like us to connect your domain for you, send us the information here!
- Step 1: Connect to Your Custom Domain on Strikingly
- Step 2: Find Gandi's DNS settings
- Step 3: Add a CNAME record on Gandi
- Step 4: Add an A record on Gandi
- Step 5: Wait for the Records to Take Effect
Step 1: Connect to Your Custom Domain on Strikingly
1. Go to your Strikingly site editor, click "SETTINGS > Domains".
2. Put your custom domain in the "Custom Domain/Subdomain" box, such as "www.yourdomain.com" (without https:// or http:// or /).
3. Click "UPDATE".
Note:
- Type your domain in lowercase to avoid the "Page not found" error when accessing your site.
- Choose your registrar after you click "UPDATE" and continue the setup from your registrar.
Step 2: Find Gandi's DNS settings
1. Sign in to your Gandi account.
2. Click “Domain” in the left navigation menu.
3. Click on the domain name you‘d like to connect to your Strikingly site.
4. Click "Edit the zone".
Note: If you can't edit this zone file, make a copy of that zone file, name it something like "Strikingly zone file", and then edit that one.
Step 3: Add a CNAME record on Gandi
1. Find the "www" record. It should be a CNAME record.
If you don't have this record, or if it's not a CNAME record, remove it and add a new CNAME record.
2. Click the pencil icon.
3. In the "Value" field, change it to www domain + .s.strikinglydns.com.
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www domain in the value field "www domain + .s.strikinglydns.com." should be your domain name. Here are some examples of how the value should be:
Don't forget to put the full stop/period in the end. |
4. Click "Submit".
Tip: If you can't add a www CNAME record, look for existed CNAME and A records for www and delete them (only for www).
Step 4: Add an A record on Gandi
1. Find the "@" record. It should be an A record.
2. Click the pencil icon.
3. In the "Value" field, change it to 54.183.102.22
4. Click "Submit".
5. Click "Use this version" to activate this version of the zone file.
Step 5: Wait for the Records to Take Effect
Now that you've set up the domain records. Please allow a few up to 48 hours for the changes in the domain records to take effect globally. Once it's done, HTTPS/SSL will be automatically activated within 24 hours. Be sure to clear your browser cache before you check to see if the domain is working.
Related Articles:
- Connecting Subdomains to Your Strikingly Site (e.g. info.domain.com, shop.domain.com)
- Live Site Error "Page not found"
- Live Site Error: "Your connection is not private/secure"
- Troubleshooting: Site is Down
- Standard Troubleshooting Steps
If your site doesn't go online after 48 hours, contact us at support@strikingly.com or chat with us and include a screenshot of your domain settings so we can help!