Connecting a Crazy Domains Domain to Your Strikingly Site

This guide walks you through connecting your domain to your Strikingly site. 

  • If you're connecting a subdomain that doesn't start with "www.", such as “mysubdomain.mydomain.com”, please visit Connecting Subdomains to Your Strikingly Site. 
  • You can send this tutorial to your registrar’s support team if you need help. Or, contact us anytime for additional help.
Catalog

 

Step 1: Connect to Your Custom Domain on Strikingly

1. Go to your Strikingly site editor, and click SETTINGS > Domains.

 

2. Enter your custom domain in the "Connect a Domain You Already Own" box, such as "yourdomain.com". (without https:// or http:// or /).

 

3. Click "UPDATE".

Note:

  • Type your domain in lowercase to avoid the "Page not found" error when accessing your site

4. Choose Others as your domain provider, and click "Start Configuration".

 

5. You will see a pop-up displaying the records you must set in your domain settings.

 

Step 2: Find CrazyDomains's DNS settings

1. Sign in to your Crazy Domains account.

2. On the Dashboard > My Products, click the Domain name that you'd like to connect to your Strikingly site. 

 

 

3. Scroll down to the DNS Settings section, click the Hamburger Menu on the right, then select Add Record.

 

 

 

Step 3: Add a CNAME record on Crazy Domains

1. Select "CNAME Record" from the drop-down menu.

 

2. Click the "Add" button.

 

3. Copy the relevant information from Strikingly and paste it into the corresponding fields, as shown in the image below.

 

4. Hit "Update".

Tip: If you can't add a www CNAME record, look for existing CNAME and A records for www and delete them (only for www).

 

Step 4: Add an A record on Crazy Domains 

1. Select "A Record" from the drop-down menu.

 

 

2. Click the "Add" button.

 

3. Copy the relevant information from Strikingly and paste it into the corresponding field, as shown in the image below.

Note: For the A record's Subdomain field on your Crazy Domains account, leave it blank. 

 

4. Hit "Update".

 

Step 5: Confirm your setup is complete

1. After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've fixed, check again" button in the pop-up.

 

2. If you've configured your DNS settings correctly, the pop-up will close, and the domain status will show as "Connected".

 

3. If you haven't configured your DNS correctly, the popup will display the error status, and you should go back to step 3 to configure the DNS records correctly.


 

If your site doesn't go online after 48 hours, contact us at support@strikingly.com or chat with us and include a screenshot of your domain settings so we can help!

 

Have more questions? Submit a request