Connecting a Namecheap Domain to Your Strikingly site

This guide walks you through connecting your domain to your Strikingly site. 

  • If you're connecting a subdomain that doesn't start with "www.", such as “mysubdomain.mydomain.com”, please visit Connecting Subdomains to Your Strikingly Site
  • You can send this tutorial to your registrar’s support team if you need any help. Or, contact us anytime for additional help. 

 

Catalog

 

Step 1: Connect to Your Custom Domain on Strikingly

  1. Go to your Strikingly site editor, click SETTINGS > Domains.



  2. Enter your custom domain in the "Custom Domain/Subdomain" box, such as “yourdomain.com" (without https:// or http:// or /).



  3. Click "UPDATE".



  4. Choose "Namecheap" as your domain provider, and click “Start Configuration”.



  5. You will see a popup that displays the records you'll need to set in your domain settings.



Step 2: Find Your Registrar's DNS settings

  1. Sign in to your Namecheap account.
  2. Click Domain List on the left sidebar.



  3. Select the domain name that you want to connect to your Strikingly site, and click "Manage".




Step 3: Remove the Namecheap Parking Page and Find DNS Settings

By default, when you purchase a domain and not linked to a website, the parking page is turned on. This prevents our records from taking effect. 

  1. Scroll down to the Other Domain Settings section and click "TURN OFF".
  2. Make sure that it is indicated as OFF as the screenshot. It usually takes 30 minutes to take effect.

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  3. Once it's off, click the "Advanced DNS" tab.



Step 4: Clean up your DNS records

  1. In DNS template section, select “Choose DNS template to show all records.



  2. Look for any CNAME record named www and delete it.



  3. Look for any A records named “@” and delete them.



Step 5: Add a CNAME record

  1. Scroll down and look for "ADD NEW RECORD" button.



  2. Select "CNAME Record" as the record type.



  3. Copy the relevant information from Strikingly and paste it into the corresponding places, as shown in the image below.



  4. Click on the check button to save the changes. 

Step 6: Add an A record

  1. Scroll down and look for "ADD NEW RECORD" button.



  2. Select "A Record" as the record type.



  3. Copy the relevant information from Strikingly and paste it into the corresponding places, as shown in the image below.



  4. Click on the check button to save the changes. 

Step 7: Confirm your setup is complete

  1. After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've fixed, check again" button in the pop-up.



  2. If you've configured your DNS settings correctly, the pop-up will close and the domain status will show as "CONNECTED".



  3. If you haven't configured your DNS correctly, the popup will display the error status, and you should go back to step 3 to configure the DNS records correctly.



If your site doesn't go online after 48 hours, contact us at support@strikingly.com or chat with us and include a screenshot of your domain settings, so we can help!

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