Connecting a Namecheap Domain to Your Strikingly site

Requirement:

 

This guide walks you through the process of hooking up your www and root domain to your Strikingly site. You can send this tutorial to your registrar if you need help. If you're connecting a subdomain,  you can visit Connecting Namecheap Subdomains to Your Strikingly Site. Or if you'd like us to connect your domain for you, send us the information here!

 

 

Step 1: Connect to Your Custom Domain on Strikingly

1. Go to your Strikingly site editor, click "SETTINGS > Domains".

2. Put your custom domain in the "Custom Domain/Subdomain" box, such as "www.yourdomain.com" (without https:// or http:// or /).

3. Click "UPDATE".

mceclip0.png

Note:

  • Type your domain in lowercase to avoid the "Page not found" error when accessing your site.
  • Choose your registrar after you click "UPDATE" and continue the setup from your registrar. 

 

 

Step 2: Remove the Namecheap Parking Page and Find DNS Settings

By default, when you purchase a domain and not linked to a website, the parking page is turned on. This prevents our records from taking effect. 

1. Sign in to your NameCheap account.

2. Select Domain List from the left sidebar.

3. Click the "MANAGE" button next to your domain.

4. Scroll down to the Other Domain Settings section and click "TURN OFF".

5. Make sure that it is indicated as OFF as the screenshot. It usually takes 30 minutes to take effect.

mceclip0.png

 

6. After it's off, click the "Advanced DNS" tab.

mceclip1.png

Note: Do not change your nameserver, Namecheap's default nameserver should be dns1.registrar-servers.com and dns2.registrar-servers.com (Why can not Email, Domain Redirect, and Host Records options be modified in my Namecheap account?)

 

 

Step 3: Add a CNAME record on Namecheap

1. Click the "Add New Record" button (not able to edit Host Records?) in the Host Records section.

2. Select "CNAME Record" from the drop-down menu for Type.

3. In the "Host" field, enter www

4. In the "Value" field, enter www domain + .s.strikinglydns.com

www domain in the value field "www domain + .s.strikinglydns.com" should be your domain name. Here are some examples of how the value should be: 

  • Your domain is www.xxx.com, the value should be: www.xxx.com.s.strikinglydns.com
  • Your domain is www.abc.net, the value should be: www.abc.net.s.strikinglydns.com
  • Your domain is www.yourdomain.com, the value should be: www.yourdomain.com.s.strikinglydns.com

5. In the "TTL" field, select "60 min".

6. Click "Save All Changes" or the check button.

nc1.png

Tip: If you can't add a www CNAME record, look for existed CNAME and A records for www and delete them (only for www).

 

 

Step 4: Add an A record on Namecheap

1. Before adding, please check if there's any existed URL Redirect Record for root/naked domain or www domain. If yes, please delete it. 

2. Select "A Record" from the drop-down menu for Type.

3. In the "Host" field, enter @

4. In the "Value" field, enter 54.183.102.22

5. In the "TTL" field, select "60 min".

6. Click "Save All Changes" or the check button.

 

 

Step 5: Wait for the Records to Take Effect

Now that you've set up the domain records. Please allow a few up to 48 hours for the changes in the domain records to take effect globally. Once it's done, HTTPS/SSL will be automatically activated within 24 hours. Be sure to clear your browser cache before you check to see if the domain is working.

 

Related Articles:

 

If your site doesn't go online after 48 hours, contact us at support@strikingly.com or chat with us and include a screenshot of your domain settings so we can help!

Have more questions? Submit a request