You can transfer a Domain from Strikingly to another provider if it's been at least 60 days since it was registered. If you want to connect your domain to another platform, you can edit your DNS records or ask us to do it for you.
Before You Transfer
- You need to wait for 1 to 2 weeks for the domain transfer to complete from the time you entered the authorization/EPP code at your new provider.
- You need to monitor and reply to confirmation emails to complete the transfer process.
- During the transfer, all the DNS records will stop working. Your domain may go offline during the transfer period. Or if you have domain emails, your email may not work. Check with your email provider to ensure there won't be any restrictions or issues by transferring the domain away from Strikingly.
- Your domain has been registered for more than 60 days, as per the ICANN Transfer Policy.
- If you recently changed your domain contact info ie email, name, etc. the domain will be locked for 60 days before it can be transferred, per ICANN Change of Registrant Policy.
- Make sure to start the transfer before your domain's expiration date. If your domain has already expired, you need to renew it first.
- Your domain contact email address is correct, and you have access to it.
- Step 1: Request to Release Your Domain
- Step 2: Check Your Email for Authorization/EPP Code
- Step 3: Monitor and Respond to Confirmation Emails
- Step 4: Wait for the Transfer to Complete
Step 1: Request to Release Your Domain
- Disable your domain's WHOIS/Domain privacy.
- Unlock your domain for transfer.
- Send the authorization/EPP code to the email that you registered when you purchased the domain from Strikingly.
Step 2: Check Your Email for Authorization/EPP Code
1. Go to the email that you registered when you purchased the domain from Strikingly.
2. Get the authorization/EPP code to the receiving registrar (where you'll transfer the domain) so they can start processing the transfer.
Step 3: Monitor and Respond to Confirmation Emails
For the domain transfer to continue, you must confirm the transfer approval email sent to you within the transfer period. Failure to do so during the five-day transfer period may prevent the process from completing. Please check your email's spam/junk folder, in case you haven't received the approval email in your inbox.
Step 4: Wait for the Transfer to Complete
During the domain transfer, your site may go offline. A domain's nameservers/DNS settings cannot be changed during a Registrar transfer. Once your domain is available on the new registrar’s side, you can check if your site is up and if not, you need to set it up again on your new registrar’s side. Visit here for our generic domain tutorial.