Fixing Error Message: "The Requested URL Cannot be Found"

If you see the error "The Requested URL Cannot be Found"  while trying to access your Strikingly website, here's what you can do:

1. Check the URL

  • Maybe you're typing it wrong--missing a letter or punctuation. Domains and URLs are pretty sensitive (not case-sensitive though) so double-check before hitting Enter!

2. Check your domain settings

  • Something might be wrong with your DNS settings, or it's not properly pointing to your Strikingly site. Check out the right settings in this article
  • You may have forgotten to enter your domain on your site editor. Go to your site editor and click Settings > Domains. Make sure that you have the right domain in the custom domain box. 
  • If you have recently linked your domain, it may take a few hours for the DNS propagation to occur. However, if your domain remains unconnected even after 24 hours, please review your settings once more or contact us via email, and we will be happy to assist you!


3. Check if your domain has expired

  • Expired domains also turn up this result, so make sure to check with your registrar (where you purchased your domain). 

4. If you purchased your domain from us, email us at or chat with us.


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In case you need assistance, shoot us a line at or chat with us.

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