Connecting an OVH Domain to Your Strikingly Site

This guide walks you through connecting your domain to your Strikingly site. 

• If you're connecting a subdomain that doesn't start with "www.", such as “mysubdomain.mydomain.com”, please visit Connecting Subdomains to Your Strikingly Site. 
• You can send this tutorial to your registrar’s support team if you need assistance. Or, contact us anytime for additional help. 

Step 1: Connect to Your Custom Domain on Strikingly

1. Go to your Strikingly site editor, and click SETTINGS > Domains.
   
   
   
   
2. Enter your custom domain in the "Connect a Domain You Already Own" box, such as “yourdomain.com". (without https:// or http:// or /).
   
   
   
   
3. Click UPDATE.
   
   
   
   
4. Choose OVH as your domain provider, and click “Start Configuration”.
   
   
   
   
5. You will see a popup that displays the records you'll need to set in your domain settings.
   
   

Step 2: Find Your Registrar's DNS settings

1. Sign in to your OVH account.
2. Click "Web Cloud" from the navigation.
   
   
   
   
3. Find your domain from the left sidebar under the "Domains" section.
   
   
   
   
4.  Click "DNS zone".
   
   

Step 3: Clean up your DNS records

1. Look for the following DNS records:
   
   
   1. Any A type records with the domain of your root domain.
   2. Any CNAME records with the domain of your www domain.
   3. Any TXT records with the domain of your www domain or root domain.
      
      
      
      
2. Select the above records and delete them.
   
   

Step 4: Add a CNAME record

1. Click Add an entry.
   
   
   
   
2. Choose CNAME type.
   
   
   
   
3. Copy the relevant information from Strikingly and paste it into the corresponding places, as shown in the image below.
   
   
   
   

Step 5: Add an A record

1. Click Add an entry.
   
   
   
   
2. Choose A type.
   
   
   
   
3. Copy the relevant information from Strikingly and paste it into the corresponding places, as shown in the image below.
   
   

Step 6: Confirm your setup is complete

1. After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've fixed, check again" button in the pop-up.
   
   
   
   
2. If you've configured your DNS settings correctly, the pop-up will close and the domain status will show as "connected".
   
   
   
   
3. If you haven't configured your DNS correctly, the popup will display the error status. You can go back to step 3 to double-check and configure the DNS records.
   
   

If your site doesn't go online after 48 hours, contact us at support@strikingly.com or chat with us and include a screenshot of your domain settings, so we can help!