After your customers complete payment for an order on your site, you can redirect them to another page. Create a custom thank you page, or any other content you want to display to your customers.
You can find the redirection setting in [STORE] > [STORE SETTINGS].
- To show your customers a specific page on your site (e.g. thank you page) after checkout, select “Redirect to a specific page on this site” and select the page & section you want your customers to see.
- You’ll need to activate multiple page site to create a thank you page. You can then hide that page from your navigation menu, so non-customers won’t see it.
- If you want to link your customers to an external URL after checkout, please select “Redirect to an external URL” and enter your URL.
- The default option is “No redirection, stay on same page”.
Make sure to click “SAVE” after changing this setting!
Note: The redirection settings will apply to orders for all products, including physical, digital and service products.
Note: If you’re using Strikingly Taiwan Payments and your customer selects UnionPay as a payment method: Due to the particularity of UnionPay, we are not immediately informed if an order paid via UnionPay is successful or not. This means customers using UnionPay will be redirected even if the payment was not ultimately successful. Please be aware of this for your UnionPay customers.