Enable Strikingly Taiwan Payments

If you're selling products in Taiwan, you can now use Strikingly Taiwan Payments to accept NT$ in Strikingly stores!


How do I enable Strikingly Taiwan Payments?

You can find Strikingly Taiwan Payments in "Settings" > "Accept Payments". Choose TWD: New Taiwan Dollar - NT$ as the Store currency, and it is shown in the payment gateway.


To enable Strikingly Taiwan Payments, you must register a payment account. Your account will be automatically connected after you successfully registered.

Please follow these steps to register a Strikingly Taiwan Payments account:

  1. Choose the account type (Personal / Company).
  2. Edit contact information.
  3. Choose the Product category.
  4. Provide bank card information.
  5. Set a password (This password is only for logging in and connecting your Strikingly Taiwan Payments account, and you do not need to keep it the same as your Strikingly account password).
  6. Read and agree with the terms and policy.
  7. Check your material and submit it.

Note: The registration form is in Traditional Chinese. If you use Google Translate, the copywriting may have some differences.


What are the restrictions of Strikingly Taiwan Payments?

  1. It supports VISA, MasterCard, JCB, and UnionPay.
  2. It supports a physical type of product only. Service-type products, digital download products, and pre-order products will be hidden if you enable Strikingly Taiwan Payments.
  3. The minimum transaction amount of the order is NT$30.
  4. The customer’s name, email, and phone number are required at checkout for Strikingly Taiwan Payments.
  5. For personal-type account, the monthly transaction limit is NT$60,000- NT$80,000. For specific limits, please go to Orders > Account Balance to check.
  6. For ccompany-type account, the initial limit is from NT$200,000 to unlimited. For specific limits, please go to Orders > Account Balance to check. The system will automatically adjust the limit based on transaction amounts. Note that the limit will only be automatically increased when NT$200,000 worth of invoices are issued (PayNow will automatically monitor your invoice issuance status with the Ministry of Finance).
  7. The minimum withdrawal amount is NT$50 each time.
  8. Each transaction takes up to 10 days to be approved and available to withdraw.


How do I check my account balance and withdraw the entire balance?

You can check your Monthly Available Transaction Balance, Total Pending Balance, and Total Approved Balance in "Orders" > 'Account Balance".

Click the "Withdraw Entire Balance" button in the Total Approved Balance card to withdraw your balance manually. Or you can tick the "Auto withdraw my balance" checkbox, and then the system will withdraw the balance to your connected bank account every week (Monday, 12 pm GMT+8:00).


Handling fee: NT$30 per withdrawal

Withdrawing the balance to your connected bank account will take up to 3 business days to process.


How do I refund an order?

Go to "Orders" and choose the Strikingly Taiwan Payments transaction you want to refund. The refund method is exactly the same as the order refund for other payment methods. Processing the refund will take up to 7-10 business days.


What are the fees for Strikingly Taiwan Payments?

Strikingly Taiwan Payments is powered by PayNow. PayNow is a payment processor platform provided by 立吉富線上金流股份有限公司. You can learn more here: https://www.paynow.com.tw/introduction.aspx

The payment processing fee from PayNow is 2.5% of the order amount. The total fees (including both the payment processor fee and the transaction fee) for various Strikingly plans are: 

  • Strikingly Free 7.5%
  • Strikingly Limited 7.5%
  • Strikingly Pro 4.5%
  • Strikingly VIP 2.5%


Other questions: 

How do I change my Strikingly Taiwan Payments account?

For now, please contact support, and we can help you change the information. We will release the account management tool soon!

Please note that the details below cannot be changed after your registration. Please check them carefully when registering the Strikingly Taiwan Payments account:

  • Company account: Company Name, Tax ID, Taxpayer Identification Number (TIN), name of Legal Person, Personal ID of Legal Person
  • Personal account: Applicant name, Applicant Personal ID

Note: The registration form is in Traditional Chinese. If you use Google Translate, the copywriting may have some differences.


Why does the system say my Personal ID/Tax ID has been registered already, even though I haven't registered yet?

Since we used services provided by PayNow, you cannot register a new Strikingly Taiwan Payments account if your Personal ID/Tax ID has been used to register on another e-commerce platform supported by PayNow. Please check whether your information is correct, or use another Personal ID/Tax ID to register a Strikingly Taiwan Payments account.


Where can I find the tax registration number for my company?

To get the tax registration number for your Taiwanese company, you can try these ways: 

  • Take a look at your company registration certificate.
  • Go to the website of the Taiwan National Taxation Bureau at "https://www.etax.nat.gov.tw/" and search for the tax registration number.
  • Check the unified invoices issued by your company.


Can I integrate Nihaopay on my Strikingly website?

Currently, we do not support the integration of Nihaopay with Strikingly. However, we understand the importance of providing a wide range of payment options for our users, and we are actively working on expanding our integrations. Stay tuned for updates.


Have any questions? Feel free to drop us a line at support@strikingly.com or chat with us.


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