Add Custom Form

Use our new Custom Form section to build your own forms with all kinds of form fields, including dropdown selects, checkboxes, and radio buttons. View and filter form responses in your Audience list. We're excited to see what you'll build!

Note: The Custom Form section is only available for Pro users & up.

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Adding & Customizing the Section

Use the Custom Form for a more advanced form than the Contact Form or Sign up Form. To add this section:

  1. Click "Add New Section“
  2. Click the "Custom Form" section
  3. Click "Edit" on this form section, and edit your form in the popup editor.

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Currently, we support adding the following types of fields:

  • Short Text
  • Long Text
  • Email
  • Phone
  • Dropdown Select
  • Checkbox
  • Radio
  • Upload File (site visitors/customers can upload a file to the form)
  • Address
  • Date
  • Time

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Each field is customizable: You can set a title, set as required, and/or show hint text.

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Each field type will display as follows:

Form Fields Customer View at Checkout
  • Short Text
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  • Long Text
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  • Email
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  • Phone
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  • Dropdown Select
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  • Checkbox
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  • Radio
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  • Upload File
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  • Address
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  • Date
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  • Time
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Viewing Form Responses

View and filter form responses in your Audience list. All form responses will be stored here. You can also manage the form data using More Options > Export CSV.

  1. Go into the site editor.
  2. Click Audience in the side menu.
  3. Select the "Forms" tab in your Audience List, or the "Custom" tab and select the forms you want to see responses for.

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Replying to Form Respondents

You can also send a newsletter email only to users who submitted a specific form. (This is only possible if your custom form has an Email field.)

Within Audience > Newsletter > Select Recipients, select a specific form source for your newsletter:

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Have more questions? Submit a request