This guide walks you through the process of connecting your subdomain to your Strikingly site. If your domain does not start with "www" (i.e. shop.example.com or blog.example.com), this tutorial is for you.
- If you're connecting a domain that starts with "www.", you can visit Connecting A Domain to Your Strikingly Site.
- You can send this tutorial to your registrar’s support team if you need help. Or, contact us anytime for additional help.
- Step 1: Connect to Your Custom Domain on Strikingly
- Step 2: Find Your Registrar's DNS settings
- Step 3: Cleanup your DNS records
- Step 4: Add a CNAME record
- Step 5: Confirm your setup is complete
Step 1: Connect to Your Custom Domain on Strikingly
- Go to your Strikingly site editor, and click SETTINGS > Domains.
- Enter your custom domain in the "Custom Domain/Subdomain" box, such as "shop.yourdomain.com". (without https:// or http:// or /)
- Click "UPDATE".
- Choose "OVH" as your domain provider, and click “Start Configuration”.
- You will see a popup displaying the records you must set in your domain settings.
Step 2: Find Your Registrar's DNS settings
- Sign in to your OVH account.
- Click "Web Cloud" from the navigation menu.
- Find your registered domain name from the left sidebar under the "Domains" section.
- Click "DNS zone".
Step 3: Clean up your DNS records
- Look for CNAME records of your target domain.
- Once you find it, select and delete the CNAME record.
Step 4: Add a CNAME record
- Click "Add an entry".
- Choose the "CNAME" type.
- Copy the relevant information from Strikingly and paste it into the corresponding fields, as shown in the image below.
- Click the "Next" button to save the changes.
Step 5: Confirm your setup is complete
- After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've fixed, check again" button in the pop-up.
- If you've configured your DNS settings correctly, the pop-up will close, and the domain status will show as "CONNECTED".
- If you haven't configured your DNS correctly, the popup will display the error status, and you should go back to step 3 to reconfigure the DNS records correctly.
If your site doesn't go online after 48 hours, contact us at firstname.lastname@example.org or chat with us and include a screenshot of your domain settings, so we can help!