You can add custom form fields to your store’s checkout flow. In addition to the normal customer shipping info, you can collect additional customer info such as custom dimensions for materials, a unique message to print on a shirt, and much more.
- Enable the Custom Checkout Form
- What Your Customer See
- Reviewing Checkout Form Orders
- Related Articles
Enable Custom Checkout Form
In the editor, go to Store > Store Settings > Checkout Form > Custom Form Fields
Currently, we support adding the following types of fields:
- Short Text
- Long Text
- Phone
- Dropdown Select
- Checkbox
- Radio
Each field is customizable: You can set a title, set it as required, and/or show hint text.
What Your Customer Sees
Different form fields have different layouts on the checkout page. When you have added at least one form field, your customer will see a new form tab at the 2nd step of checkout:
Your custom form fields will appear in your site's checkout process as "Additional Info." You can rename the section title via "Custom Form Title":
Each field type will display as follows:
| Form Fields | Customer View at Checkout |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Reviewing Checkout Form Orders
Custom checkout form submissions appear where you view and manage orders. The form submissions will also appear in the notification email and the order export function.
Related Articles
In case you need assistance, shoot us a line at support@strikingly.com or chat with us.