Custom Checkout Form

You can add custom form fields to your store’s checkout flow. In addition to the normal customer shipping info, you can collect additional customer info such as custom dimensions for materials, or a unique message to print on a shirt, and much more.

 

Note: This feature is only available for Pro users & above.

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Enable Custom Checkout Form

In editor, go to Store > Store Settings > Checkout Form > Custom Form Fields

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Currently we support adding the following types of fields:

  • Short Text
  • Long Text
  • Email
  • Phone
  • Dropdown Select
  • Checkbox
  • Radio

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Each field is customizable: You can set a title, set as required, and/or show hint text.

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What Your Customer Sees

Different form fields have different layout at the checkout page. When you have added at least one form field, your customer will a new form tab at the 2nd step of checkout:

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Your custom form fields will appear in your site's checkout process as "Additional Info." You can rename the section title via "Custom Form Title": 

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Each field type will display as follows:

Form Fields Customer View at Checkout
  • Short Text
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  • Long Text
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  • Email
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  • Phone
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  • Dropdown Select
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  • Checkbox
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  • Radio
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Reviewing Checkout Form Orders

Custom checkout form submissions appear where you view and manage orders. The form submissions will also appear in the notification email and in the order export function.

 

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