Accept Alipay & WeChat Pay On Your Ecommerce Website

Alipay & WeChat Pay are popular payment methods in China. You can now accept Alipay or WeChat Pay payments from your Simple Store securely with Stripe. As a merchant, you need to connect your Stripe account to your Strikingly site, and activate Alipay and/or WeChat Pay in your Stripe dashboard!

 

Supported countries: 

Supported Sellers

All countries supported by Stripe. Click here for more information.

Supported Buyers Buyers from China who use Alipay or WeChat pay.

 

Alipay: 

Alipay enables Chinese consumers to pay directly via online transfer from their bank account. Customers are redirected to their Alipay's payment page to log in and approve payments. The seller will be paid in the seller's own currency as configured on Stripe.

  • Legal requirements: Stripe Alipay Legal 
  • Support currencies: 
    • AUD: Australian Dollar - A$
    • CAD: Canadian Dollar - $
    • EUR: Euro - €
    • GBP: British Pound - £
    • HKD: Hong Kong Dollar - HK$
    • JPY: Japanese Yen - ¥
    • NZD: New Zealand Dollar - $
    • SGD: Singapore Dollar - S$
    • USD: United States Dollar - $

WeChat Pay: 

WeChat Pay enables Chinese consumers to pay directly via online transfer from their account. Customers are given a QR Code to scan using their WeChat mobile application to approve payments. The seller will be paid in the seller's own currency as configured on Stripe.

  • Legal requirements: Stripe WeChat Pay Legal 
  • Support currencies: 
    • AUD: Australian Dollar - A$
    • CAD: Canadian Dollar - $
    • EUR: Euro - €
    • GBP: British Pound - £
    • HKD: Hong Kong Dollar - HK$
    • JPY: Japanese Yen - ¥
    • SGD: Singapore Dollar - S$
    • USD: United States Dollar - $

 

Note: The currency used in your Strikingly site must match the currency in your Stripe account. If the currencies do not match, the transactions may be declined.

 

Connecting your Stripe Account

1. Select "Accept Payments" tab on your editor settings.

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(In the old editor, please go to the store manager panel.)

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2. Select Stripe and click Connect to Stripe.

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  • Have an account: Click Connect and click Sign in with Stripe to connect your Stripe account.
  • Don't have an account: Click Create an account and follow the instructions to create a Stripe account.

 

Activate Payment methods in your Stripe Settings

3. After you've connected your Stripe account, you'll need to set up AliPay or WeChat Pay in your Stripe settings. Click the Settings tab on the left, then click Payment methods

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4. Click Activate next to AliPay or WeChat Pay.

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Please read and confirm Alipay or WeChat pay service agreement and prohibited business list, fill in the additional information requested if needed, to make sure you can enable them successfully. 

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5. Wait for processing, until the status is "Live".

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Enable payment methods in your site

5. After you've successfully enabled the payment method in your Stripe account, head back to your Strikingly site's payment settings. Click "Show optional payments sources" under the Stripe settings. Click the checkbox next to AliPay or WeChat Pay to enable them.

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Click "I've already done this, enable Alipay or WeChat Pay now" button to confirm.

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Congratulations! your customers will be able to select Alipay or WeChat Pay during checkout.

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Quick tip: When you create a new account and you see a message that says "This account already exists", you might have created a Stripe account before. Restart the process and sign in to your account. If you don't remember your password, you can reset it on this page.

Also, please note that all your orders will appear as "Coming Soon" when you don't set up a payment gateway. 

 

FAQs:

Q. What is the refund policy for these payment methods?

Alipay: Payments made with Alipay can only be submitted for refund within 90 days from the date of the original charge. After 90 days, it is no longer possible to refund the charge.

WeChat Pay: Payments made with WeChat Pay can only be submitted for refund within 180 days from the date of the original charge. After 180 days, it is no longer possible to refund the charge.
 

If you have questions, contact us at support@strikingly.com or chat with us! 

 

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