Requirements:
- A Premium Account from Strikingly
- A custom domain (if you don't have one yet, you can purchase it from us)
This guide walks you through connecting your domain to your Strikingly site.
- If you're connecting a subdomain that doesn't start with "www.", such as “mysubdomain.mydomain.com”, please visit Connecting Subdomains to Your Strikingly Site.
- You can send this tutorial to your registrar’s support team if you need help, or contact us anytime for additional help.
Catalog
- Step 1: Connect to Your Custom Domain on Strikingly
- Step 2: Find Your Registrar's DNS settings
- Step 3: Clean up your DNS records
- Step 4: Add a CNAME record
- Step 5: Add an A record
- Step 6: Confirm your setup is complete
- Specific Guides for Third-party domain providers
Step 1: Connect to Your Custom Domain on Strikingly
1. Go to your Strikingly site editor and click SETTINGS > Domains.
2. Enter your custom domain in the "Custom Domain/Subdomain" box, such as "yourdomain.com" (without https:// or http:// or /).
3. Click UPDATE.
- Note: If you purchased your domain from Strikingly, you're done! No need to do the following steps. We'll take care of the rest for you!
- The system will check whether your domain is configured correctly. If it shows the green "Connected", you're all set!
4. Choose your domain provider and click “Start Configuration”.
- You will see a pop-up that displays the records you'll need to set in your domain settings.
Step 2: Find Your Registrar's DNS settings
- Sign in to your domain registrar's account.
- Find the DNS Settings for your domain. (It may also be called DNS, DNS manager, DNS records, host record, zone settings, zone file, etc.)
Note: Make sure you only change DNS settings, not Nameservers. Nameservers should not be changed.
Step 3: Clean up your DNS records
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Look for any CNAME record named www and delete it.
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Look for any A records named “@” and delete them.
Step 4: Add a CNAME record
- Add a new record, and make sure the record type is CNAME.
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Copy the relevant information from Strikingly and paste it into the corresponding places, as shown in the image below.
Step 5: Add an A record
- Add a new record, and make sure the record type is A.
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Copy the relevant information from Strikingly and paste it into the corresponding places, as shown in the image below.
Step 6: Confirm your setup is complete
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After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've fixed, check again" button in the pop-up.
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If you've configured your DNS settings correctly, the pop-up will close and the domain status will show as "connected".
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If you haven't configured your DNS correctly, the pop-up will display the error status and you should go back to step 3 to configure the DNS records correctly.
Specific Guides for Third-party domain providers
If you own a domain from one of the following providers, instead of following the general instructions, you can check the step-by-step guides for your own providers:
If your site doesn't go online after 48 hours, contact us at support@strikingly.com or chat with us and include a screenshot of your domain settings, so we can help! Note that you may receive follow-up emails about your domain configuration after you reach out to us.
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