This guide walks you through connecting your subdomain to your Strikingly site. If your domain doesn't start with "www.", such as shop.example.com or blog.example.com, this tutorial is for you.
- If you're connecting a domain that starts with "www.", you can visit Connecting Domains to Your Strikingly Site.
- You can send this tutorial to your registrar’s support team if you need help. Or, contact us anytime for additional help.
Catalog
- Step 1: Connect to Your Custom Domain on Strikingly
- Step 2: Find Godaddy's DNS settings
- Step 3: Clean up your DNS records
- Step 4: Add a CNAME record on Godaddy
- Step 5: Confirm your setup is complete
Step 1: Connect to Your Custom Domain on Strikingly
- Go to your Strikingly site editor, click SETTINGS > Domains.
- Enter your custom domain in the "Custom Domain/Subdomain" box, such as "shop.yourdomain.com". (without https:// or http:// or /).
- Click UPDATE.
- Choose Godaddy as your domain provider, and click Start Configuration.
- You will see a popup that displays the records you'll need to set in your domain settings.
Step 2: Find Godaddy's DNS settings
- Sign in to your Godaddy account.
- Find your domain and click "DNS"
Step 3: Clean up your DNS records
- Look for any CNAME record named with your hostname and delete it.
- Look for the CNAME records named _domainconnect. Delete the record if there is such a record.
Step 4: Add a CNAME record on Godaddy
- Click “add” to add a new record
- Set type to CNAME
- Copy the relevant information from Strikingly and paste it into the corresponding places, as shown in the image below.
Step 5: Confirm your setup is complete
- After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've fixed, check again" button in the pop up.
- If you've configured your DNS settings correctly, the pop up will close and the domain status will show as "connected".
- If you haven't configured your DNS correctly, the popup will display the error status, and you should go back to step 3 to reconfigure the DNS records correctly.
If your site doesn't go online after 48 hours, contact us at support@strikingly.com or chat with us and include a screenshot of your domain settings so we can help!