Connecting a GoDaddy Subdomain to Your Strikingly Site

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Strikingly Developer

This guide walks you through connecting your subdomain to your Strikingly site. If your domain doesn't start with "www.", such as shop.example.com or blog.example.com, this tutorial is for you. 

  • If you're connecting a domain that starts with "www.", you can visit Connecting a Domain to Your Strikingly Site.
  • You can send this tutorial to your registrar’s support team if you need help. Or, contact us anytime for additional help. 

Catalog

 

Step 1: Connect to Your Custom Domain on Strikingly

1. Go to your Strikingly site editor, and click SETTINGS > Domains.

 

2. Enter your custom domain in the "Connect a Domain You Already Own" box, such as "shop.yourdomain.com". (without https:// or http:// or /).

 

3. Click UPDATE.

 

4. Choose GoDaddy as your domain provider, and click Start Configuration.

 

5. You will see a pop-up displaying the records you must set in your domain settings.



Step 2: Find GoDaddy's DNS settings

  1. Sign in to your Godaddy account.
  2. Find your domain and click "DNS"

 

 

Step 3: Clean up your DNS records

  1. Look for a CNAME record named with your hostname and delete it.
  2. Look for the CNAME with _domainconnect records, and delete it if there's one.

 

Step 4: Add a CNAME record on Godaddy

  1. Click “Add” to set up a new record.
  2. Under "Type", select "CNAME".
  3. Copy the relevant information from Strikingly and paste it into the corresponding fields, as shown in the image below.

 

Step 5: Confirm your setup is complete

  1. After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've fixed, check again" button in the pop-up.
  2. If you've configured your DNS settings correctly, the pop-up will close, and the domain status will show as "Connected".
  3. If you haven't configured your DNS correctly, the popup will display the error status, and you should go back to step 3 to reconfigure the DNS records correctly.

 

 

If your site doesn't go online after 48 hours, contact us at support@strikingly.com or chat with us and include a screenshot of your domain settings so we can help!

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