Connecting GoDaddy Subdomains to your Strikingly Site – Strikingly Help Center

Requirement:

A Premium Account from Strikingly
A custom domain from Godaddy

A subdomain is an additional part of your main domain name (root domain). You can use subdomains for different sections of your website. For example, if you have a website just for shopping, which is part of your website yourdomain.com (root domain), you might use the subdomain shop.yourdomain.com.

The most popular subdomain is www. Here's how to connect the www domain and root domain to your main site: Connecting a GoDaddy Domain to your Strikingly Site

For other subdomains, this guide will walk you through. You can send this tutorial to your registrar if you need help or if you'd like us to connect your domain for you, send us the info here!

Step 1: Connect to Your Custom Domain on Strikingly
Step 2: Find Godaddy's DNS settings
Step 3: Add a CNAME record on Godaddy
Step 4: Delete a CNAME record on Godaddy
Step 5: Wait for the records to take effect

Step 1: Connect to Your Custom Domain on Strikingly

1. Go to your Strikingly site editor, click "SETTINGS > Domains".

2. Put your custom domain in the "Custom Domain/Subdomain" box, such as "info.yourdomain.com, shop.yourdomain.com, blog.yourdomain.com, etc." (without https:// or http:// or /).

3. Click "UPDATE".

Note:

Type your domain in lowercase to avoid the "Page not found" error when accessing your site.
Choose your registrar after you click "UPDATE" and continue the setup from your registrar.

Step 2: Find Godaddy's DNS settings

1. Sign in to your Godaddy's account.

2. Find your domain and click "DNS"

Note: Do not change your nameserver, Godaddy's default nameserver should look like this: ns##.domaincontrol.com (### is number).

Step 3: Add a CNAME record on Godaddy

1. Select "Add" under the records table.

2. Under Type, select CNAME.

3. In the "Host" field, enter the subdomain you want (e.g. shop, blog, info, etc)

4. In the "Points to" field, enter subdomain.yourdomain + .s.strikinglydns.com

subdomain.yourdomain in the value field "subdomain.yourdomain + .s.strikinglydns.com" should be your subdomain and domain name. Here are some examples of how the value should be:

Your domain is xxx.com and your subdomain is shop, the value should be: shop.xxx.com.s.strikinglydns.com
Your subdomain is blog.abc.net, the value should be: blog.abc.net.s.strikinglydns.com
Your subdomain is info.yourdomain.com, the value should be: info.yourdomain.com.s.strikinglydns.com

5. In the "TTL" field, select 1 hour.

6. Click "Save".

Step 4: Delete a CNAME record on Godaddy

1. Look for existed CNAME records and the Host is _domainconnect.

2. Delete the record.

Step 5: Wait for the records to take effect

Now that you've set up the domain records. Please allow a few up to 48 hours for the changes in the domain records to take effect globally. Once it's done, HTTPS/SSL will be automatically activated within 24 hours. Be sure to clear your browser cache before you check to see if the domain is working.

If your site doesn't go online after 48 hours, contact us at support@strikingly.com or chat with us and include a screenshot of your domain settings so we can help!