cPanel Subdomain Tutorial

Subdomains allow you add a Strikingly site while keeping your current site and domain -- by using! You can build pages for a new product launch, event, hiring and more.

This guide walks you through the process of hooking up your cPanel subdomain to your Strikingly site.

You can send this link to your domain registrar support if you need help or if you'd like us to connect your domain for you, send us the info here!

A. Do this on your Strikingly site editor:

Go to you site editor and click Settings > Domains. Set your desired domain on the custom domain box and click "Update." 


Notes: Make sure to type your subdomain in lowercase to avoid the "Page not found" error when accessing your site.


B. To set up your cPanel subdomain, follow the instructions below:

  1. Login to your cPanel account.
  2. Go to "Advanced Zone Editor"  

  3. Add your preferred subdomain as a CNAME ie "info", and point subdomain to "" Use the settings below. Be sure to enter "info" in the "Name" field! (Format: site URL +

    Note: and are examples and should be replaced with your own domain and subdomain names.


  4. You're all set! Check back after a few hours and see if your site is up! Be sure to clear your browser cache when you check to see if the domain is working.

If your site doesn't go online after a few hours, contact and include a screenshot of your subdomain settings so we can help!


Still not working?

If you are getting the "Page not found" error.

  1. Check your Strikingly settings! Go to Settings > Custom Domain and see if the domain is set up. If not, enter your subdomain again (ex. Update, publish, and check the page!
  2. If this doesn't work or you get a "invalid domain" error, email us at or chat with us! Send your domain registrar screenshots and we'll help you find a way.
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