cPanel Subdomain Tutorial

Subdomains allow you add a Strikingly site while keeping your current site and domain -- by using subdomain.yourdomain.com! You can build pages for a new product launch, event, hiring and more.

This guide walks you through the process of hooking up your cPanel subdomain to your Strikingly site.

You can send this link to your domain registrar support if you need help or if you'd like us to connect your domain for you, send us the info here!

Step 1: Hook Up your subdomain to you Strikingly site:

Inside the Strikingly editor, go to Settings > Domains and specify the subdomain you'd like to use for your site, such as "info.yourdomain.com". Then click "Update."

1.png

Notes: Make sure to type your subdomain in lowercase to avoid the "Page not found" error when accessing your site.

 

Step 2: Set up Your Subdomain

  1. Login to your cPanel account.
  2. Go to "Advanced Zone Editor"  
     
                                                                                                   


  3. Add your preferred subdomain as a CNAME, then point to dns.strikingly.com. Please note that after typing your subdomain, the system will automatically add your naked domain next to it. 



  4. You're all set! Check back after a few hours and see if your site is up! Be sure to clear your browser cache when you check to see if the domain is working.


If your site doesn't go up after a few hours, contact support@strikingly.com and include a screenshot of your subdomain settings so we can help!

 

Still not working?

If you are getting the "Page not found" error.

  1. Check your Strikingly settings! Go to Settings > Custom Domain and see if the domain is set up. If not, enter your subdomain again (ex. yoursubdomain.domain.com). Update, publish, and check the page!
  2. If this doesn't work or you get a "invalid domain" error, email us at support@strikingly.com or chat with us! Send your domain registrar screenshots and we'll help you find a way.
Have more questions? Submit a request