Can I transfer my site to another email address?
Yes, we can help! Please note that each site can only be tied to one email address at a time. Email us at support@strikingly.com or chat with us to request the site transfer and indicate the following:
- Your account email
- The URL of the site you want to transfer
- The email address of the account you want to transfer the site to
Please send the request using the email address associated with the account where the site would come from!
Note: Please be aware that if you're a Pro user and your site uses Pro features, you cannot transfer your site to a Free or Limited account! You can remove your Pro features first and then ask us to transfer-- domains, header/footer code, strikingly branding, HTML sections, etc.
Can I have multiple editors for a site?
Yes! We've released the Multiple Account Collaborator feature which allows you to add administrators, editors, and bloggers. To learn more, visit Inviting Site Teammates / Collaborators / Contributors.
Will the uploaded files be transferred to the new account?
Yes, when transferring the entire site to another account, all the content and data within the site will also be transferred. It's important to ensure that the receiving account has the same plan as the originating account. This ensures a smooth and seamless transfer process.