Connecting a GoDaddy Domain to Your Strikingly Site

This guide walks you through connecting your domain to your Strikingly site. 

• If you're connecting a subdomain that doesn't start with "www.", such as “mysubdomain.mydomain.com”, please visit Connecting Subdomains to Your Strikingly Site. 
• You can send this tutorial to your registrar’s support team if you need help. Or, contact us anytime for additional help. 

Step 1: Connect to Your Custom Domain on Strikingly

1. Go to your Strikingly site editor, click SETTINGS > Domains.
2. Enter your custom domain in the "Custom Domain/Subdomain" box, such as "yourdomain.com". (without https:// or http:// or /).
3. Click UPDATE.
4. Choose Godaddy as your domain provider, and click Start Configuration.
5. You will see a popup that displays the records you'll need to set in your domain settings.

Step 2: Find Godaddy's DNS settings

1. Sign in to your Godaddy account.
2. Find your domain and click "DNS"

Step 3: Clean up your DNS records

1. Look for any CNAME record named www and delete it.
2. Look for any A records named “@” and delete them.
3. Look for the CNAME records named  _domainconnect. Delete the record if there is such a record.
4. Finally, please scroll down and go to "Forwarding". Check if there's any forwarding rules under domain. If yes, please delete such rules.

Step 4: Add a CNAME record on Godaddy

1. Click “add” to add a new record
2. Set type to CNAME
3. Copy the relevant information from Strikingly and paste it into the corresponding places, as shown in the image below.

Step 5: Add an A record on Godaddy

1. Click on “add” to add a new A record
2. Set type to A
3. Copy the relevant information from Strikingly and paste it into the corresponding places, as shown in the image below.

Step 6: Confirm your setup is complete

1. After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've fixed, check again" button in the pop up.
2. If you've configured your DNS settings correctly, the pop up will close and the domain status will show as "connected".
3. If you haven't configured your DNS correctly, the popup will display the error status, and you should go back to step 3 to configure the DNS records correctly.

If your site doesn't go online after 48 hours, contact us at support@strikingly.com or chat with us and include a screenshot of your domain settings so we can help!