Connecting a GoDaddy Domain to Your Strikingly Site

This guide walks you through connecting your domain to your Strikingly site. 

• If you're connecting a subdomain that doesn't start with "www.", such as “mysubdomain.mydomain.com”, please visit Connecting Subdomains to Your Strikingly Site. 
• You can send this tutorial to your registrar’s support team if you need help. Or, contact us anytime for additional help. 

Step 1: Connect your GoDaddy Domain to your Strikingly site

1. Go to your Strikingly site editor, and click SETTINGS > Domains.
2. Enter your custom domain in the "Connect a Domain You Already Own" box, such as "yourdomain.com". (without https:// or http:// or /).

3. Click UPDATE.

4. Choose GoDaddy as your domain provider, and click Start Configuration.

5. You will see a pop-up displaying the records you must set in your domain settings.

 

Step 2: Find GoDaddy's DNS settings

1. Sign in to your Godaddy account.
2. Find your domain and click "DNS".

 

Step 3: Clean up your DNS records

1. Look for a CNAME record with www and delete it.

 

2. Scroll down and go to "Forwarding". Check if there are forwarding rules under Domain. If so, please delete the rules/records.

 

3. Look for an A record with “@” as a value, and delete them.

 

4. Lastly, look for the CNAME with _domainconnect records. Delete the record if you find one.

Step 4: Add a CNAME record on GoDaddy

1. Click “Add” to set up a new record.

 

2. Under "Type," select "CNAME".

 

3. Copy the relevant information from Strikingly and paste it into the corresponding fields, as shown in the image below.

 

Step 5: Add an A record on GoDaddy

1. Click the “Add” button to set up a new A record.

 

2. Under "Type," select "A".

 

3. Copy the relevant information from Strikingly and paste it into the corresponding fields, as shown in the image below.

Step 6: Confirm your setup is complete

1. After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've fixed, check again" button in the pop-up.

 

2. If you've configured your DNS settings correctly, the pop-up will close, and the domain status will show as "Connected".

 

3. If you haven't configured your DNS correctly, the popup will display the error status, and you should go back to step 3 to configure the DNS records correctly.

 

If your site doesn't go online after 48 hours, contact us at support@strikingly.com or chat with us and include a screenshot of your domain settings so we can help!