Connecting Subdomains to Your Strikingly Site

This guide walks you through connecting your subdomain to your Strikingly site. If your domain doesn't start with "www.", such as or, this tutorial is for you. 

  • If you're connecting a domain that starts with "www.", you can visit Connecting Domains to Your Strikingly Site.
  • You can send this tutorial to your registrar’s support team if you need assistance. Or, contact us anytime for additional help. 




Step 1: Connect to Your Custom Domain on Strikingly

  1. Go to your Strikingly site editor, and click SETTINGS > Domains.

  2. Enter your custom domain in the "Connect a Domain You Already Own" box, such as "". (without https:// or http:// or /).

  3. Click UPDATE.

  4. Choose as your domain provider, and click Start Configuration.

  5. You will see a popup that displays the records you'll need to set in your domain settings.


Step 2: Find DNS settings

  1. Sign in to your account.
  2. Click the "Domain Name".

  3. Scroll down and click "Advanced Tools".

  4. Find the “Advanced DNS Records” option and click “Manage”.


Step 3: Clean up the DNS records

  1. Look for any CNAME record named with your hostname and delete it.

    1. Click the pencil icon in line with the record.
    2. Click “Delete” in the upper right corner.


Step 4: Add a CNAME record on

  1. Click the “Add record” button.

  2. Select CNAME type.

  3. Select refers to Other Host.

  4. Copy the relevant information from Strikingly and paste it into the corresponding fields, as shown in the image below.

  5. Set the TTL to 1 hour.


Step 5: Confirm your setup is complete

  1. After confirming the setup above, go back to your Strikingly site editor and click the "I've fixed, check again" button in the pop-up.

  2. If you've configured your DNS settings correctly, the pop-up will close and the domain status will show as "connected".

  3. If you haven't configured your DNS correctly, the popup will display the error status. You should go back to step 3 to reconfigure the DNS records correctly.

If your site doesn't go online after 48 hours, contact us at or chat with us and include a screenshot of your domain settings, so we can help!

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