Connecting 123-reg.co.uk Subdomains to Your Strikingly Site

This guide walks you through connecting your subdomain to your Strikingly site. If your domain doesn't start with "www.", such as shop.example.com or blog.example.com, this tutorial is for you. 

• If you're connecting a domain that starts with "www.", you can visit Connecting Domains to Your Strikingly Site.
• You can send this tutorial to your registrar’s support team if you need help. Or, contact us anytime for additional help. 

Catalog

• Step 1: Connect to Your Subdomain on Strikingly
• Step 2: Find 123 Reg's DNS settings
• Step 3: Clean up your DNS records
• Step 4: Add a CNAME record
• Step 5: Confirm your setup is complete

Step 1: Connect to Your Subdomain on Strikingly

1. Go to your Strikingly site editor and click SETTINGS > Domains.
2. Enter your subdomain in the "Connect a Domain You Already Own" box, such as "shop.yourdomain.com". (without https:// or http:// or /).
3. Click UPDATE.
4. Choose 123-reg as your domain provider, and click “Start Configuration”.
5. You will see a pop-up that displays the records you'll need to set in your domain settings.

Step 2: Find 123 Reg's DNS settings

1. Sign in to your 123 Reg's account.
2. Go to "Control Panel".

3. In the Manage Domains section, click on the "Manage" button next to your domain. 
4. Click "Manage DNS" under "Advanced domain settings". 
5. Click the "Advanced DNS" tab.

Step 3: Clean up your DNS records

1. Look for any CNAME record named with your hostname and delete it.

Step 4: Add a CNAME record

1. Add a new record below the existing records and select the CNAME type
2. Copy the relevant information from Strikingly and paste it into the corresponding places, as shown in the image below.

Step 5: Confirm your setup is complete

1. After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've fixed, check again" button in the popup.
2. If you've configured your DNS settings correctly, the popup will close and the domain status will show as "connected".
3. If you haven't configured your DNS correctly, the popup will display the error status, and you should go back to step 3 to reconfigure the DNS records correctly.

If your site doesn't go online after 48 hours, contact us at support@strikingly.com or chat with us and include a screenshot of your domain settings so we can help!