Connecting Namecheap Subdomains to Your Strikingly Site


A subdomain is an additional part of your main domain name (root domain). You can use subdomains for different sections of your website. For example, if you have a website just for shopping, which is part of your website (root domain), you might use the subdomain

The most popular subdomain is www. Here's how to connect the www domain and root domain to your main site: Connecting a Namecheap Domain to Your Strikingly site


For other subdomains, this guide will walk you through. You can send this tutorial to your registrar if you need help or if you'd like us to connect your domain for you, send us the info here!



Step 1: Connect to Your Custom Domain on Strikingly

1. Go to your Strikingly site editor, click "SETTINGS > Domains".

2. Put your custom domain in the "Custom Domain/Subdomain" box, such as ",,, etc." (without https:// or http:// or /).

3. Click "UPDATE".



  • Type your domain in lowercase to avoid the "Page not found" error when accessing your site.
  • Choose your registrar after you click "UPDATE" and continue the setup from your registrar. 



Step 2: Remove the Namecheap Parking Page and Find DNS Settings

If you already removed Parking Page, you can Skip this step.

By default, when you purchase a domain and not linked to a website, the parking page is turned on. This prevents our records from taking effect. 

1. Sign in to your NameCheap account.

2. Select Domain List from the left sidebar.

3. Click the "MANAGE" button next to your domain.


4. Scroll down to the Other Domain Settings section and click "TURN OFF".

5. Make sure that it is indicated as OFF as the screenshot. It usually takes 30 minutes to take effect.



6. After it's off, click the "Advanced DNS" tab.


Note: Do not change your nameserver, Namecheap's default nameserver should be and (Why can not Email, Domain Redirect and Host Records options be modified in my Namecheap account?)



Step 3: Add a CNAME record on Namecheap

1. Click the "Add New Record" button (not able to edit Host Records?) in the Host Records section.

2. Select "CNAME Record" from the drop-down menu for Type.

3. In the "Host" field, enter the subdomain you want (e.g. shop, blog, info, etc)

4. In the "Value" field, enter subdomain.yourdomain +

subdomain.yourdomain in the value field "subdomain.yourdomain +" should be your subdomain and domain name. Here are some examples of how the value should be: 

  • Your domain is and your subdomain is shop, the value should be:
  • Your subdomain is, the value should be:
  • Your subdomain is, the value should be:

5. In the "TTL" field, select "60 min".

6. Click "Save All Changes" or the check button.




Step 4: Wait for the Records to Take Effect

Now that you've set up the domain records. Please allow a few up to 48 hours for the changes in the domain records to take effect globally. Once it's done, HTTPS/SSL will be automatically activated within 24 hours. Be sure to clear your browser cache before you check to see if the domain is working.


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If your site doesn't go online after 48 hours, contact us at or chat with us and include a screenshot of your domain settings so we can help!

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