Can't Receive Emails from Contact Form


Why can't I receive emails from my contact form?
If you can't receive emails from your contact form, please check the following: 
1. You have your email in the recipient field.


2. The email that you use can receive emails. 

If you have these two settings set up properly, you should be able to receive email notifications when your site visitors submit responses from your contact/sign-up form.


If you're using custom domain emails (i.e.

  • Check your filter settings and Spam/Junk folder. Make sure to also add to your safe sender's list!
  • Use a working email—some emails can't receive incoming messages because they're not set up properly. Check with your email provider!
  • Use a different email, such as Gmail, Yahoo!, Hotmail, etc. 

If you still cannot receive emails from your contact form, email us at or chat with us, and we'll check it out for you!



Have more questions? Submit a request