Email Domain Authentication (DKIM) in Alibaba Cloud

Step 1: Check the DNS records you need for your email domain authentication in Strikingly Site Editor

  1. Go to your Strikingly site editor and click "Settings" > "Email Notifications".
  2. Add your email to the "From Email" field.
  3. Enter the 6-digit code sent to your email to verify it.
  4. Click “Authenticate Email Domain”

  5. Choose “Alibaba Cloud” as your domain provider, and click “Start Configuration”.

  6. You will see a popup that displays the records you'll need to set in your domain settings.



Step 2: Add three CNAME Records and one TXT record in Alibaba Cloud

  1. Log on to the Alibaba Cloud DNS console.

  2. Click Domain Name Resolution in the left-side navigation pane. On the Authoritative Domain Names tab of the page that appears, find the domain name for which you want to add an A record and click DNS Settings in the Actions column.


  1. On the DNS Settings page, click Add DNS Record.

  2. Under Type, select “CNAME”.

  3. Copy and paste the first CNAME record.
    Note: Alibaba Cloud automatically populates your domain name. When copying the “
    Name” field from Strikingly only copy the selector (circled in red) before your domain name and paste it into the “Host field of Alibaba Cloud :
    Copy and paste the “Value” from Strikingly to Alibaba Cloud.

  4.  Leave the TTL field at its default setting.

  5. Repeat steps 3-6 to add two more CNAME records.

  6. Add one more record and set the Type to TXT.

  7. Copy and paste the “Name” and “Value” of the TXT record.

  8. Leave the TTL field at its default setting.



Step 3: Wait for the Records to Take Effect

  1. After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've added, start checking" button in the popup.

  2. We’ll automatically detect your DNS records. please allow up to 48 hours for the changes in the domain records to take effect globally. 

  3. After we detect the correct values, you’ll be notified by email immediately. You’ll also see a green message here, indicating that you've successfully set up DKIM authentication for your domain. 

  4. If we can’t detect the correct values after 48 hours, you’ll be notified by email. You’ll need to make sure that you’ve completed Steps 1-3 and try again. As always, you can contact us for support!
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