Step 1: Check the DNS records you need for your email domain authentication in Strikingly Site Editor
- Go to your Strikingly site editor and click "Settings" > "Email Notifications".
- Add your email to the "From Email" field.
- Enter the 6-digit code sent to your email to verify it.
- Click “Authenticate Email Domain”
- Choose “OVH” as your domain provider, and click “Start Configuration”.
- You will see a popup that displays the records you'll need to set in your domain settings.
Step 2: Add three CNAME Records and one TXT record in OVH
- In your OVH account, click "Web Cloud" from the navigation.
- Find your domain from the left sidebar under the "Domains" section.
- Click "DNS zone".
- Click Add an entry.
- Under Type, select “CNAME”.
- Copy and paste the first CNAME record.
Note: OVH automatically populates your domain name. When copying the “Name” field from Strikingly, only copy the selector (circled in red) before your domain name and paste it into the Sub-domain field of OVH:
Copy the “Value” from Strikingly and paste to “Target”. - Leave the TTL field at its default setting.
- Repeat steps 4-7 to add two more CNAME records.
- Add one more record and set the Type to TXT.
- Copy and paste the “Name” and “Value” of the TXT record.
- Leave the TTL field at its default setting.
Step 3: Wait for the Records to Take Effect
- After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've added, start checking" button in the popup.
- We’ll automatically detect your DNS records. please allow up to 48 hours for the changes in the domain records to take effect globally.
- After we detect the correct values, you’ll be notified by email immediately. You’ll also see a green message here, indicating that you've successfully set up DKIM authentication for your domain.
- If we can’t detect the correct values after 48 hours, you’ll be notified by email. You’ll need to make sure that you’ve completed Steps 1-3 and try again. As always, you can contact us for support!