Email Domain Authentication (DKIM) in Namecheap

Step 1: Check the DNS records you need for your email domain authentication in Strikingly Site Editor

  1. Go to your Strikingly site editor and click "Settings" > "Email Notifications".
  2. Add your email to the "From Email" field.
  3. Enter the 6-digit code sent to your email to verify it.
  4. Click “Authenticate Email Domain”

  5. Choose “Namecheap” as your domain provider, and click “Start Configuration”.

  6. You will see a popup that displays the records you'll need to set in your domain settings.



Step 2: Add three CNAME Records and one TXT record in Namecheap

  1. In your Namecheap account, click “Domain List” on the left sidebar.

  2. Find your domain, and click “Manage.


  1. Click the “Advanced DNS" tab.


  1.  In the Host Records section, click “Add record” button.


  1. Under Type, select "CNAME Record"

  2. Copy and paste the first CNAME record. 

    Note: Namecheap automatically populates your domain name. When copying the “Name” field from Strikingly, only copy the selector (circled in red) before your domain name and paste it into the "Host" field of Namecheap:

    Copy and paste the “Value” from Strikingly to Namecheap.

  3. Leave the TTL field at its default setting.

  4. Repeat steps 4-7 to add two more CNAME records.

  5. Add one more record and set the Type to "TXT Record".

  6. Copy and paste the “Name” and “Value” of the TXT record.

  7. Leave the TTL field at its default setting.



Step 3: Wait for the Records to Take Effect

  1. After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've added, start checking" button in the popup.

  2. We’ll automatically detect your DNS records. please allow up to 48 hours for the changes in the domain records to take effect globally. 

  3. After we detect the correct values, you’ll be notified by email immediately. You’ll also see a green message here, indicating that you've successfully set up DKIM authentication for your domain. 

  4. If we can’t detect the correct values after 48 hours, you’ll be notified by email. You’ll need to make sure that you’ve completed Steps 1-3 and try again. As always, you can contact us for support!



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