Connecting a 1&1 IONOS Subdomain to Your Strikingly Site

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Strikingly Tech

This guide walks you through connecting your subdomain to your Strikingly site. If your domain doesn't start with "www.", such as shop.example.com or blog.example.com, this tutorial is for you. 

  • If you're connecting a domain that starts with "www.", you can visit Connecting Domains to Your Strikingly Site.
  • You can send this tutorial to your registrar’s support team if you need help. Or, contact us anytime for additional help. 

 

Catalog

 

Step 1: Connect to Your Custom Domain on Strikingly

  1. Go to your Strikingly site editor, and click SETTINGS > Domains.
  2. Enter your custom domain in the "Custom Domain/Subdomain" box, such as "shop.yourdomain.com". (without https:// or http:// or /).
  3. Click UPDATE.
  4. Choose “1&1 ”as your domain provider and click “Read Tutorial".

  5. You will see a popup that displays the records you'll need to set in your domain settings.

 

Step 2: Find 1&1 IONOS's DNS settings

  1. Sign in to your IONOS by 1&1 account.
  2. Click on “Menu” and choose "Domains & SSL".

 

  1. Click the gear icon inline with the domain you'd like to connect, and click “DNS”.
  2. Choose to display all records.

 

Step 3: Clean up your DNS records

  1. Look for any CNAME record named with your hostname and delete it.
  2. Look for the CNAME record named “_domainconnect” and disable it.

 

Step 4: Add a CNAME record

  1. Click Add record, and select CNAME type
  2. Copy the relevant information from Strikingly and paste it into the corresponding places, as shown in the image below.

 

Step 5: Confirm your setup is complete

  1. After you’ve confirmed the above setup, go back to your Strikingly site editor and click the "I've fixed, check again" button in the pop-up.
  2. If you've configured your DNS settings correctly, the pop-up will close and the domain status will show as "connected".
  3. If you haven't configured your DNS correctly, the popup will display the error status, and you should go back to step 3 to reconfigure the DNS records correctly.


Take note that any DNS changes may take within 24–48 hours to update. Make sure to monitor the DNS records to ensure it updates correctly.


 

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