Simple Store - Offline Payments

In Simple Store, if you activate Offline Payments and a customer selects this option during checkout, the customer will not pay online when they submit the order.

This is useful, for example, if you want your courier service to accept payments for you, so the customer can pay the courier when the package arrives at their door.


Setting Up Offline Payment Method

In Simple Store Settings > Payment, click the “Offline Payments” option. You'll need to fill out two fields. The Payment Method Name will be shown to the customer at checkout, when they select a payment method. The Payment Instruction to Your Customers will be shown right before the customer confirms their order. (Refer to the animated GIF below to see how your customers will complete their order.)


  • You must set up offline payment yourself!
  • If you only want to accept offline payments in certain countries, you can enter that information in the Payment Method Name - e.g. "Cash on Delivery - Only for Philippines"
  • Payment instructions to your customers should include how payment will be collected, or anything else your customers should know when they order with Offline Payments. This instruction will be included in order confirmed email notification to your customers as well.



After setting up Offline Payments, your customer can easily place their order without paying online.


If you want to deactivate offline payment, just click "Disable" link on the bottom right of offline payment settings panel. Pasted_image_at_2017_08_31_04_46_PM.png


Completing and Canceling Orders

  • As the store owner, you need to confirm payment was collected before marking orders Completed in your Simple Store Manager.
  • If you don’t receive payment from your customer for a long time, you can cancel the order in order manager. An email notification about order cancellation will be sent to your customer.




We hope you find this feature useful! If you have any questions, please email us at or chat with us. We'd love to hear your feedback!

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